RESUME — MEKM | Max Meinhardt

City of East Point Internship

Project Manager & Developer

(August 2018 to December 2018)

Created a Performance Management Dashboard for East Point's IT Department via the Georgia State University capstone project
Used Microsoft SharePoint to develop and implement the Dashboard
Delegated roles based on each team member's strengths & weaknesses
Enforced deadlines to keep the team on schedule

Graphic Design

(January 2017 to December 2018)

Ticket Printing Print Specialist

(March 2015 - August 2017)

Assisted clients in the creation process of their custom wristband designs.
Created custom proofs to send to clients
Managed client needs and meet deadlines by leveraging in-house and supplier capabilities
Created new wristband designs to be used & sold on our various websites (eventwristbands.com & customizedwristbands.com)
Resolved escalated issues across all ecommerce platforms
Reconciled invoice discrepancies from outsourced orders

Ticket Printing Client Service Representative

(May 2014 - March 2015)

Provided support, guidance, and feedback for clients and customers of EventWristbands.com, CustomizedWristbands.com, & TATicketPrinting.com via phone calls, emails, and web-based chats.
Resolved technical issues via web-based chat platforms or telephone
Sold tickets over the phone for events held throughout the United States
Represented Ticket Alternative while assisting with the sales & operations of various client events
Tracked and stocked inventory for our ticket and wristband departments
Assisted clients & customers in creating custom tickets to be used at their various events
Fulfilled & shipped orders from our various ecommerce stores

Ticket Alternative Customer Service Representative

(February 2013 - May 2014)

Resolved technical issues via web-based chat platforms or telephone
Sold tickets over the phone for events held throughout the United States
Represented Ticket Alternative while assisting with the sales & operations of various client events